Privacy Policy

Welcome to Lighten CX (“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and protect information you provide when visiting this website.

By using this website, you agree to the practices described below.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Business information

  • Information submitted through forms, applications, questionnaires, or scheduling tools

We may also automatically collect certain non-personal information through cookies and analytics tools, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Website interaction data

How We Use Your Information

We may use collected information to:

  • Respond to inquiries

  • Deliver services or digital products

  • Send newsletters or marketing emails

  • Improve website performance and user experience

  • Analyze website traffic and engagement

  • Maintain business operations and security

Email Marketing

If you opt into our email list, you may receive occasional emails related to services, resources, updates, or promotions.

You can unsubscribe at any time using the unsubscribe link included in emails.

Third-Party Services

We may use trusted third-party platforms to operate portions of this business, including scheduling, payment processing, analytics, forms, email marketing, and website hosting.

These services may include platforms such as:

We are not responsible for the privacy practices of third-party platforms.

Cookies

This website may use cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts.

You can adjust your browser settings to disable cookies if preferred.

Data Security

We take reasonable measures to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

Depending on your location, you may have rights related to your personal data, including requesting access, correction, or deletion of your information.

To make a request, contact us at:
[INSERT CONTACT EMAIL]

Children’s Privacy

This website is not intended for children under 13 years of age, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact

If you have questions regarding this Privacy Policy, contact:

Lighten CX/Wendy Parker
wendyparker@lightencx.com